Shipping Policy

Effective Date: January 17, 2025

At Gem x Hue, we ensure that your orders are delivered promptly and securely.

1. Processing Time:

   • Orders are processed within 1-3 business days (excluding weekends and holidays).

2. Shipping Options:

   • Standard and expedited shipping options are available at checkout.

   • Free shipping may be offered for orders over a specified amount during promotions.

3. Delivery Times:

   • Standard shipping: 5-7 business days.

   • Expedited shipping: 2-3 business days.

   • Delivery times may vary depending on the destination.

4. International Shipping:

   • We ship worldwide. However, international customers are responsible for customs duties and taxes.

5. Lost or Damaged Shipments:

   • If your package is lost or arrives damaged, contact us within 7 days of delivery to resolve the issue.

6. Tracking Information:

   • A tracking number will be provided once your order ships.

For any shipping-related inquiries, contact info@gemxhue.com or call 936-236-0937.